Shipping policy

Shipping Policy

Thank you for shopping with Boho Ancestra. We are committed to providing reliable shipping options and timely deliveries. Please see below our shipping terms:

Shipping Locations & Zones

  • Domestic: Canada

  • International shipping: 26 countries/regions supported (excluding US, which has special cross-border shipping)

Domestic Shipping (Canada)

  1. Express Shipping

    • Delivery Time: 1 to 2 business days

    • Cost: $15.00

  2. Standard Shipping

    • Delivery Time: 3 to 9 business days

    • Cost: Free for orders $100.00 and above

    • Cost: $8.00 for orders below $100.00

International Shipping

  • Shipping via Canada Post with discounted rates through Shopify.

  • Transit times and shipping costs vary.

  • Duties and prepaid taxes supported.

  • Additional US Cross-border shipping options below.

United States Cross-Border Shipping

  1. Express International

    • Delivery Time: 2 to 3 business days

    • Weight: 0kg to 1.5kg

    • Cost: $18.00

  2. Standard International (Free shipping available for orders $100.00 and above)

    • Delivery Time: 4 to 8 business days

    • Weight and cost tiers:

      • 0 to 0.5kg: $4.90

      • 0.5kg to 1.5kg: $9.90

      • 1.5kg to 30kg: $19.90

Order Processing & Shipping Times

  • Orders processed within 1-2 business days after payment confirmation.

  • Shipping times estimated from shipment date.

  • Possible delays due to customs or carriers; tracking provided.

Tracking

  • Customers will receive tracking info by email.

  • Track shipments via carrier websites.

Customer Support

For shipping questions or issues, contact us at toughgazel@gmail.com